Medical Coding
AAPC-certified coders using ICD-10 and CPT to maximize reimbursement on every claim submitted.
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Core Service
A/R Follow-Up
Dedicated accounts receivable management that recovers outstanding balances and accelerates your collections.
HIPAA Compliant
97%+ Clean Claims
Dedicated Account Manager
Aging accounts receivable is the single biggest source of preventable revenue loss in medical practices. Our AR specialists pursue every outstanding claim with systematic follow-up — reducing your days in AR and converting aging balances into cash.
We don't just work the easy claims. Our AR team prioritizes based on payer, age, and dollar value — ensuring maximum return on every hour of follow-up. Claims over 30, 60, 90, and 120+ days each get targeted treatment to maximize recovery before they become uncollectable.
Key Benefits
Faster Collections
Systematic follow-up protocol reduces average days in AR — converting outstanding balances to cash faster than in-house teams.
Aging Balance Recovery
We specialize in recovering 60, 90, and 120+ day claims that most practices have given up on — significant revenue most practices are leaving behind.
Payer-Specific Strategy
Each payer has unique follow-up requirements. Our team knows the right contacts, timelines, and escalation paths for every major insurer.
Revenue Trend Reporting
Monthly AR aging reports show your collections trend — so you can see the measurable impact of our follow-up work in real numbers.
Dedicated AR Team
A dedicated team assigned to your practice — not a shared queue. Your outstanding claims are someone's full-time job.
HIPAA-Safe Communication
All patient and payer communications comply with HIPAA guidelines — protecting your practice and your patients throughout the collection process.
Our A/R Follow-Up Process
We work outstanding AR in priority order — highest dollar value and most at-risk claims first. Every claim has a follow-up date, a status, and an owner. Nothing falls through the cracks.
- Daily review of outstanding claims by age bucket
- Proactive payer status checks before timely filing deadlines
- Phone follow-up with payer representatives on delayed claims
- Resubmission of lost or pended claims with documentation
- Coordination of secondary payer billing after primary payment
- Patient responsibility statement generation and mailing
Related Services
Denial Management
Proactive denial prevention and rapid appeals that recover revenue most practices don't know they're missing.
Learn MoreCredentialing
Full payer enrollment and re-credentialing to get your providers billing faster without revenue gaps.
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Our free billing audit takes less than 48 hours and shows you exactly where money is slipping through the cracks.
No contracts • No setup fees • HIPAA-compliant at every step
Frequently Asked Questions
Everything you need to know about working with Prime Medical Billing for your a/r follow-up needs.
Most practices see measurable improvements within the first 30–60 days. Clean claim rates typically rise within the first billing cycle as we correct root-cause coding and documentation issues. Full revenue optimization — including recovered denials and reduced AR days — is usually evident within 90 days.
No. We integrate with all major EHR and practice management systems including Epic, eClinicalWorks, Athenahealth, Kareo, DrChrono, Practice Fusion, Greenway Health, and more. Our onboarding team handles the technical setup.
Before any data is shared, we execute a formal Business Associate Agreement (BAA) with your practice. All data transfers use encrypted channels, our staff are trained on HIPAA annually, and we conduct regular security risk assessments.
Our average first-pass clean claim rate is 97–98%. We measure this as the percentage of claims accepted by payers on first submission. Each client receives a monthly performance report tracking this and other key metrics.
No denied claim goes unaddressed. Our denial management team reviews every denial within 24 hours, determines the root cause, corrects the claim, and re-submits with supporting documentation before payer appeal deadlines.